Refund Policy

• Cancel anytime in Settings → Billing. You keep your paid features until the end of the billing period you've already paid for.
• Payments are non-refundable, including partial billing periods, except where the law requires a refund.
• Charged by mistake? Contact support@turbostudy.app and we'll look into it.

You can cancel a Premium or Pro subscription at any time in Settings → Billing. Cancellation takes effect at the end of your current billing period — monthly or annual — so you won't be charged again, and you keep access to paid features until that date.

After that, your account moves to the Free plan. Your courses, notes, flashcards and quiz history stay in your account, and paid features unlock again if you subscribe later. If you change your mind before the period ends, you can resume your subscription in Settings → Billing.

Payments are non-refundable, and we don't provide refunds or credits for partial billing periods, unused time or unused allowances, except where required by law. This applies to monthly and annual plans. Instead of a refund for the rest of the period, you keep access until it ends.

This matches the Refunds section of our Terms of Service.

If you start an optional free trial (such as a 7-day Pro trial), we show the date the trial ends and the price you'll pay before you start. Cancel before that date in Settings → Billing and you won't be charged. If you don't cancel, the trial converts to a paid subscription and this policy applies from then on.

Upgrades, downgrades and switches between monthly and annual billing are prorated by our payment processor, Stripe: you're charged or credited for the difference based on the time left in your current period. You'll see the amount before you confirm the change.

Credit for unused time on your previous plan is applied to your invoices on TurboStudy — it isn't paid out to your card as a refund.

If we change a price, we'll tell you in advance, and the new price applies from your next renewal. You can cancel before then if you don't want to continue. Current prices are on our pricing page.

If a renewal payment fails, Stripe may retry it, and paid features may be paused until the payment goes through. To fix it, update your payment method in Settings → Billing. Your materials are never deleted because of a failed payment.

If you think you were charged incorrectly — for example, twice for the same period — email support@turbostudy.app from the address on your account with the date and amount of the charge. We'll look into it and reply by email.

Nothing in this policy limits rights you have under consumer protection laws that can't be waived where you live. Where the law requires a refund, we'll provide one.

Billing questions? Visit Billing help, use the contact form, or email support@turbostudy.app.